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Terms & Conditions

Payment, Cancellation and Refund Policy 


Full payment is required once we confirm availability for your requested event date and time. A valid credit card or debit card is required to guarantee and pay for your Rolling Video Games party. We also accept PAY PAL  There will be a 100$ cancellation fee for all parties or events canceled by the customer after payment is received.  There will be NO REFUND GIVEN for any event canceled by the customer within 10 days of the event. If there is  an emergency, please contact us and we’ll make every effort to reschedule your event, we get it, things happen.

 

Privacy Policy


Rolling Video Games is committed to protecting your privacy. We use the information we collect on the site to make bookings as simple as possible. We do not sell, trade, or rent your personal information to others.

 

 

Damage and/or Injury
 

Neither Rolling Video Games nor any of its employees, agents, or contractors shall be responsible for any damage to property resulting from a request by the client to park the theater in a specific location. This includes both above-ground and below-ground property/equipment damage. Additionally, Rolling Video Games reserves the right to charge the client’s credit card or invoice client and the client agrees to pay for damages, theft, or loss to the trailer or equipment resulting from accidental, careless, or willful damage of same by the client’s guests. Trailer equipment shall include, but not be limited to, the mobile gaming trailer, seating, video game systems, televisions, game controllers, and game discs. Rolling Video games, their employees, agents, or contractors assume no responsibility for any injuries sustained on the client's property or their designated location. All liability for damages or injuries is the sole responsibility of the client and/or host.

 

Inclement Weather


The Rolling Video Game Theater is designed for all types of weather conditions. The theater is insulated and climate-controlled with heat and air conditioning. In the event of severe weather (lightning, heavy rain,  very high winds, flooding, etc,) we may (and reserve the right to) reschedule your service to guarantee the safety of you, your guests, our staff, and equipment. 

Supervised Children


Rolling Video Games does require a parent or responsible adult to be present inside or at the location of the gaming theater during the duration of the party or event. Guests 16 and under require a parent or guardian to be on the property and during the duration of the party or event. The host must be within range should the game coach need to contact them if a situation arises. Guests under the age of 8 require a parent or responsible adult in the game theater at all times. While we will do our best to adhere to the wishes of parents and/or adults as to what types of games or game ratings are allowed during an event, it is the responsibility of each parent or guardian to monitor their own child.

Food and Drink


 Rolling Video Games does not allow any food or drinks into the video game theater.

 

Pictures


during your party, the Game Coach may take pictures of the party from inside the trailer. These photos may be used on our website and in our social media feeds. You are welcome to download any photos of your event from any of our social media pages. (We never identify children by name or specific location, but you are welcome to tag yourselves in photos if desired.) If you do not want our Game Coach taking these pictures or posting them on the Website or in promotional media please let the Game Coach know prior to the start of your event.

 

Alcohol or Drugs


You may serve alcohol at a Rolling Video Games event or party; however, we may, and reserve the right to refuse, cancel or cut short any party or booking if behavior becomes unruly or disruptive.  Drugs of any sort will not be tolerated in or around Rolling Video Games equipment. Any observed use of illegal narcotics or legal narcotics used in an illegal manner will result in the termination of the party immediately.

 

Tips


The Game Coach is there to make sure that your group is making the most of your gaming party or event. He or she will ensure your guests have an amazing time. Tipping for good service is a great idea but not required.

 

Truck and Trailer


When the Rolling Video Games Theater pulls up, we will try to park in the most level & flat area. Sometimes, we park in your neighborhood street, so you might want to let your neighbors know (in case they may object) or let us know if you have a preferred spot for us to park. We might also have to block a driveway.
 Please keep in mind that our Game Coach will not park anywhere that may cause a danger to persons, property, or equipment. Our truck and trailer combination is very long and we will need a minimum of 55 feet of space to park. Additionally, our Game Coach will never disconnect the truck from the trailer at a party/event without prior approval. 

 

Game Ratings


Rolling Video Games will try to play only the games or game types that you choose. The game theater has games of all ratings and can accommodate many ages and levels of play. 
While we will do our best to adhere to the wishes of the host, parents, and/or adults as to what types of games or game ratings are allowed during an event, it is the responsibility of each parent or guardian to monitor their own child.  Booking any party or event with Rolling Video Games constitutes your agreement with these policies.

 

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